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How to Successfully Negotiate a NHS Property Services or CHP Surgery Lease

Following the March 2013 abolition of primary care trusts, the government-owned companies NHS Property Services (NHSPS) and Community Health Partnerships (CHP) took over the NHS real estate in England, including about a quarter of all primary care surgeries.

If your practice occupies a building owned by NHS Property Services or CHP, it’s likely your new landlord has or will come to you asking, or pressuring, you to sign a lease agreement, ostensibly with no room for negotiation.

In all probability, your existing occupation is either poorly documented or not documented at all. Your building may also be in a poor state of repair, responsibilities for services (and payment for these) is unclear, and the rights and obligations of you as the tenant may be uncertain.

This is because historically most of these buildings were owned by the PCTs, who also paid the rent reimbursement. Since the landlord and the funder were the same organisation, insufficient attention was paid to the formalities of how the surgeries were occupied.

Since the buildings were transferred to NHS Property Services and CHP, the ‘funder’ (NHS England) now pays the practice while the practice has to deal with an independent landlord. NHS PS and CHP are government owned, but have been instructed to turn their currently very unprofitable property portfolio into a well managed and profitable one. As a result, they behave more like private landlords. Occupants of their buildings are having to learn quickly about commercial leases.

Download our Top 10 Tips When Agreeing a Surgery Lease to ensure you’re well informed about the law and other important factors before you sign anything.

Don’t be intimidated by your landlord

Because of the sheer number of surgeries they have acquired, NHS Property Services and CHP have understandably tried to develop a standardised approach to managing their estate. This has included agreeing a ‘standard lease’ with the GPC (which has, incidentally, yet to be published), and issuing standard letters to practices asking them to sign the ‘non-negotiable’ lease and offering a small contribution to their legal fees. This is occasionally accompanied by a letter setting out ‘heads of terms’ in the form of a ‘Tenancy at Will’.

In addition, some practices have come up against inflated service charges, enormous claims for back rent (even sent to retired doctors), and the bailiffs arriving to enforce debts which have become unaffordable.

This is all very concerning for practices who may feel pressured to sign up – perhaps confident in the belief that in the past the building has never been much of a concern as it is ‘owned by the NHS’.

If your new landlord is trying to exert pressure on your practice to sign a lease, perhaps by threatening you with the termination of your NHS contract (yes we have seen that as well), it may feel like your only option. There are, however, several legal factors and avenues for negotiation to bear in mind before signing a lease or parting with any money.

Case study: CHP-owned GP practices agree more favourable lease terms

Multiple GP practices occupying several neighbouring urban CHP-owned buildings simultaneously received strongly worded letters requiring them to sign up to new leases. It was made clear that their GMS/PMS contracts would be at risk, as well as any prospect of future investment, unless the leases were signed within a week.

The practices were provided by CHP with the contact details of a law firm, and offered £1000 each towards legal costs if they wanted legal advice. The issue was framed as a non-negotiable one: they were simply “obliged” to sign the lease, but had the option to have it explained by the named lawyers at effectively no cost. It was mentioned that the named solicitors were familiar with the lease, but omitted to explain that this was because the same firm had helped CHP to draft the template!

Despite feeling under pressure to sign, they suspected something was amiss and collectively contacted DR Solicitors. We advised them not to sign the leases right away, until we had better understood their current terms of occupation.

It was rapidly clear that most of the practices were protected by the Landlord and Tenant Act 1954, which meant that they were entitled to a new lease on substantially the same terms as before. Since the current terms of occupation were poorly documented this presented problems, but nonetheless it was clear that these were significantly more favourable than the “non-negotiable” terms of the proposed lease.

The exact circumstances of each practice were slightly different, but by standing together and resisting the new lease they were able to start negotiations on improving the terms. Importantly, we were also able to explain that by modifying their plans for business growth, the practices were able to further improve their negotiating position.

By informing them of their rights as tenants and advising them throughout their surgery lease negotiation, we helped the practices avoid some very onerous (and extremely expensive) lease conditions.

Always negotiate, and seek professional legal advice

Regardless of the landlord, you should always be very careful before signing any surgery lease. The particular circumstances of NHS Property Services and CHP are that they need to pay for their loss-making buildings, but just because the building has an expensive maintenance contract or is in a poor state of repair, it doesn’t necessarily follow that your practice should pick up the bill. That said, someone will ultimately have to pay; so make sure it isn’t you!

When you receive a notice from NHS Property Services or CHP about your GP practice lease renewal, remember you probably have rights as a current tenant. There are many factors to consider when considering the implications of a surgery lease, and perhaps surprisingly the rent is probably the least of your concerns.

We have put together some ‘Top Tips’ for practices who are faced with having to negotiate a lease for their surgery, and these are equally relevant for tenants of all GP surgeries regardless of who the landlord is.

Remember this useful rule of thumb for all leasehold negotiations: the ‘L’ in lease is for liability, and to remind you to seek specialist legal advice at an early stage.

For more information about the NHS Property Service standard lease or the CHP surgery lease and any other related issues, please contact Daphne Robertson on 01483 511555 or email d.robertson@drsolicitors.com